Tech Mahindra Hiring Customer Support Executives – Voice & Chat Process
Tech Mahindra is inviting applications for the role of Associate – Customer Support at its Pune location. This opportunity is suitable for candidates who are comfortable communicating with international customers and are open to working in rotational shifts, including night shifts.
The role involves handling both voice and chat support for global clients, making it an excellent option for candidates looking to start or grow their career in the BPM and customer service industry.
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Job Overview
This position focuses on delivering high-quality customer support across international voice and chat channels. Selected candidates will be responsible for resolving customer concerns efficiently while maintaining service quality and customer satisfaction.
Work Location
Pune (Yerwada – Commerzone)
Candidates must be willing to work from the Pune office location
Eligibility Criteria
Education: Undergraduate or Graduate (any stream)
Experience: Freshers and experienced candidates may apply
Skills:
Good communication skills in English
Basic computer knowledge
Customer-oriented mindset
Shift Details
Rotational shifts
UK / US time zones
Night shifts included
Key Responsibilities
Respond to customer queries through voice and chat support
Provide accurate, timely, and professional solutions
Maintain high customer satisfaction and service standards
Follow company processes and quality guidelines
Additional Support
For candidates relocating to Pune, short-term accommodation support may be provided for a limited period, subject to company policy and availability.
Why Join Tech Mahindra?
Tech Mahindra is a globally recognized organization known for its employee-friendly work culture and strong focus on learning and development. Employees benefit from structured training programs, career growth opportunities, and exposure to international clients.
Application Process
Interested candidates can apply by sharing their updated resume through the official contact details provided below:
HR Contact: Prajakta
Phone: 8975328696
Email: [email protected]
📌 Candidates are advised to share only genuine information and apply through official communication channels.
Important Note
Tech Mahindra follows equal employment opportunity practices. Hiring decisions are based on job requirements, skills, and eligibility criteria, without discrimination on the basis of gender, background, or personal characteristics.
Final Words
If you are looking for a customer support role with international exposure and professional growth, this opportunity at Tech Mahindra Pune can be a strong step forward in your career.